Kerr: Well, the HR analytics space, which we’re going to be spending a lot of time on-even in the AI machine-learning-based variety-is a pretty crowded field. And for the last five of that, I’ve been leading what we call the Glint People Science team, which as you mentioned is now part of LinkedIn. For the past 20 years, I’ve been an analyst, a consultant, a coach in the employee engagement industry. Kerr: Justin, why don’t we begin with a little bit of your background and how you came to join a Glint/LinkedIn?īlack: My background, in terms of education, is in industrial and organizational psychology, or as the tagline says, “The science of making work smarter,” so we’ll go with that. Can natural-language processing and predictive analytics help organizations pull through this uniquely challenging period? I’m joined today by Justin Black, head of people science at LinkedIn, for a discussion of AI-enabled HR, internal opinion polling, and how companies are tuning in to employee sentiment to guide their strategy. Major firms in a variety of industries rely on Glint’s analytical tools and management dashboards to gauge employee sentiment and to weigh strategy and management options. Glint, which specializes in employee surveys and AI-based analytics, was acquired by LinkedIn in 2018 as part of LinkedIn’s effort to expand its services. Welcome to the Managing the Future of Work podcast from Harvard Business School. This, along with the Covid recession and social strife, puts a premium on management tools that can provide insights into the worker’s frame of mind. Zoom fatigue, isolation, work-life tensions, and competing priorities threaten organizations’ cohesion and productivity. As governments and businesses contemplate yet another lockdown, the new normal of remote work is taking its toll. Bill Kerr: It’s late October 2020, and the coronavirus pandemic shows little sign of abating.
0 Comments
Leave a Reply. |